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The Department of Public Health is committed to ensuring professional service delivery.  Whenever there is a perceived deficiency, the public is invited to make complaints.


Eligibility 

Any member of the public can make public health complaints.

Process 
  1. Telephone the Department of Public Health and lodge your complaint.  If the issue can be resolved at this stage, the process stops here.
  2. Write and submit a formal letter of complaint to the Director of Public Health or the Administrator, Department of Public Health.

Once the complaint is received, a member of the Executive Management team or a designate would investigate the matter, prepare a report, and the complainant is informed of the outcome.

Application Form(s) 

Not applicable

Supporting Documents 

Not applicable

Turn-around time 

This varies depending on the nature of the complaint.
Deadline 

Not applicable
Related Fee(s) 

There are no related fees.

For more information please contact 

The Ministry of Health
Poinciana Hill Building
Meeting Street
P.O. Box N-3730
Nassau, N.P.
The Bahamas
Tel. (242) 502-4700
Fax.(242) 325-5421
e-mail: mohe_office@bahamas.gov.bs   
Opening hours: 9:00 am to 5:00 pm, Monday to Friday, except public holidays

 
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Agency Contact Info
 
Health and Wellness, Ministry of
Poinciana Building Meeting & Augusta Street
P. O. Box N 3730
Nassau, N.P., The Bahamas
healthgeneral@bahamas.gov.bs
Phone: (242) 502-4700 or 502-4877
Fax: (242) 502-4711
Office Hours: 9am to 5pm, Monday - Friday, except public holidays

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